1. Auto-renewing subscriptions

Astrelle Premium is offered as a recurring subscription. When you start a paid plan, you authorize Astrelle to charge your payment method on an automatically renewing basis:

• Monthly plan renews automatically at $4.99 / month until you cancel.
• Annual plan renews automatically at $44 / year (equivalent to $3.67 / month) until you cancel.
• If you begin with a free or introductory trial, your subscription converts to the standard recurring price shown at checkout when the trial ends, and renews at that price each period until you cancel.

Each renewal is charged at the start of the new billing period using your saved payment method. We will tell you the renewal price, billing period, and renewal date before you are charged, and you can review them anytime in Settings.

2. How to cancel

You can cancel your subscription at any time — there is no phone call, email, or special request required:

• Open Settings and select Manage subscription to cancel.
• Cancelling stops the next renewal. You keep full Premium access until the end of the billing period you have already paid for.
• After the period ends, your account reverts to the free plan. Your data, journal entries, and history are preserved.
• To avoid being charged for a trial, cancel before the trial period ends.

3. Refunds

Because cancelling immediately stops all future charges and you retain access through the period you have paid for, our general policy is as follows:

• Partial periods are not refunded unless required by applicable law. When you cancel, you keep access until the end of the current period rather than receiving a prorated refund for unused time.
• Billing errors — such as a duplicate charge or a charge after a confirmed cancellation — are refunded in full once verified.
• Where consumer-protection laws give you a right to a refund or a cooling-off / cancellation period, we honor those rights regardless of this policy.
• We may, at our discretion, grant goodwill refunds in individual cases even where one is not legally required.

To request a refund or report a billing problem, contact us at support@astrelle.ai with the email on your account and the date of the charge. We aim to respond within five business days.

4. Price changes

If we change the recurring price of your plan, we will notify existing subscribers at least 30 days in advance. Continuing your subscription after a price change takes effect constitutes acceptance of the new price. You can cancel before the change takes effect if you do not wish to continue.

5. Payments processed by Stripe

Subscription payments are processed securely by Stripe. Astrelle does not store your full card details. Refunds are returned to the original payment method and may take a few business days to appear depending on your bank or card issuer.

6. Contact

For any question about renewals, cancellation, or refunds, contact us at support@astrelle.ai. See also our Terms of Service and Privacy Policy.